Hutch Customer Care : Bad experience at the First Sight
Inspite of my bad experience with Motorola Gurgaon, I have purchased a Motorola Handset today… :D. Well the company’s administration can be bad, but the designs and models of the handsets they have launched are applicable.
So, with the new mobile and a new hutch connection, I was told that my number will start within half an hour. When it didn’t happen for the next 4 hours, I called the Hutch Customer Care service at Delhi and the number was Busy. I could not believe that this has never happed to me even with Reliance India Mobile Services and with MTNL too. The Company’s (Hutch) Customer care number inspite of putting the customers on hold are offering that not to even connect the phone to the customer care. What do you call that : COST CUTTING??