Eureka Forbes: Pathetic and Insane Service!!!!
I have been using the “Aqua guard†(which I think is the most successful product that the company has ever launched) from the last 10 years when I shifted to Gurgaon. After getting nice services from the manufacturing company called “Eureka Forbes†for this product, I am now cursing the company for their pathetic services.
As I have been telling on my blog that my home is undergoing renovation and especially the modular kitchen, I had to remove Aqua Guard and the RO water treatment plant for the renovation work. My mom called up the Aqua Guard service centre in Gurgaon and asked her to get the shifting done. The lady talking on the other side told us that it would be done next day. The guy didn’t come the till now (on the next to next day).
Update :Â more unsatisfied customer of Eureka Forbes like me.
[...] Continuing to the nasty services provided by Eureka Forbes for my “Aqua guardâ€, we called up the Eureka Forbes Office today also and the Lady over there told that the services are handled by the Delhi Office. And above that, the lady told that we will have to arrange for the drilling machine and the plumber to get the work done. I asked that the lady that I get both of them, then why do I need your services, she told that this is the company policy and she can do nothing about it. If this is the company policy, then whom should I talk in the company regarding this policy? She had no awnser. What the hell !!!! [...]
[...] So, this is the continuation post of the pathetic services provided by Eureka Forbes. This time after 15 long days of waiting, finally a guy from Eureka Forbes came to reposition the machine. [...]