Eureka Forbes insane Services and untrained staff
Continuing to the nasty services provided by Eureka Forbes for my “Aqua guardâ€, we called up the Eureka Forbes Office today also and the Lady over there told that the services are handled by the Delhi Office. And above that, the lady told that we will have to arrange for the drilling machine and the plumber to get the work done. I asked that the lady that I get both of them, then why do I need your services, she told that this is the company policy and she can do nothing about it. If this is the company policy, then whom should I talk in the company regarding this policy? She had no awnser. What the hell !!!!
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Eureka Forbes: what the hell!
So, this is the continuation post of the pathetic services provided by Eureka Forbes. This time after 15 long days of waiting, finally a guy from Eureka Forbes came to reposition the machine.
Eureka Forbes Rep: What is to be done?
Customer: The machine is to be repositioned since the kitchen is under renovation.
Eureka Forbes Rep: This is Plumber’s work.
Customer: Then get the plumber and do the repositioning.
Eureka Forbes Rep: The plumber will come from our head office in Delhi.
Customer: Ok then ask him to come, he has not reached here from the last 15 days.
Eureka Forbes Rep:
Eureka Forbes: Pathetic and Insane Service!!!!
I have been using the “Aqua guard†(which I think is the most successful product that the company has ever launched) from the last 10 years when I shifted to Gurgaon. After getting nice services from the manufacturing company called “Eureka Forbes†for this product, I am now cursing the company for their pathetic services.
As I have been telling on my blog that my home is undergoing renovation and especially the modular kitchen, I had to remove Aqua Guard and the RO water treatment plant for the renovation work. My mom called up the Aqua
Today I had my last transaction with Bank of India. This is all because of their insane services and idiotic personnel of FOREX department. I’ve shifted all the business to HDFC now and I hope to get better services from now.
Well the best thing about it is that its cheaper than other and parking is not a issue …. And the worst is that Sohna road is in a very bad shape, so you need 10 extra min to reach the hall and you can find the web site of the SRS Cinemas easily for booking online ticket. Also, in case you go for a late night show at SRS at the Omaxe Plaza, there are chances you may get frightened coz the Audi is generally with a lesser or almost very low crowd and when the show ends late
I can say that for a company to run successfully, the most important thing is discipline.
Discipline of Timing
Discipline of Food
Discipline of Work Area
and most importantly
You have to disciplined first before teaching it to your staff.
I donno about this car but one of my close friends is looking to buy this vehicle. Fortunately both of us were at the TATA Dhingra motor service station today for getting out own TATA Safari serviced. Saw a number of customers with Tata Safari turbo VTT 2.2 telling their bad experience bout the vehicle. One of them was a guy who had purchased a new one day before yesterday and now standing at the workshop to get the CD changes as well as the “Fuel Pump†repaired. This is insane!!!
Have been to this hospital for sometime, the charges are no doubt more than any other hospital of the same category with some hidden charges, but, the list consultants they have are really appreciable. Rooms are clean, large, ample space to walk and talk (I had a bad experience for this in Umkal Hospital). Well trained and spoken staff.
Overall a good hospital.
Inspite of my bad experience with Motorola Gurgaon, I have purchased a Motorola Handset today… :D. Well the company's administration can be bad, but the designs and models of the handsets they have launched are applicable.Â
So, with the new mobile and a new hutch connection, I was told that my number will start within half an hour. When it didn’t happen for the next 4 hours, I called the Hutch Customer Care service at Delhi and the number was Busy. I could not believe that this has never happed to me even with Reliance India Mobile Services and with
I just saw news about a bomb blast at Midnapore in West Bengal near Kolkatta. The police force was there to “diffuse†the landmines. The media people were also there to cover the whole stuff. A land mine accidentally blasted and 2 people from the police died at the spot and about 29 were injured. The cameraman of India TV was badly injured and sent to the hospital. I saw the whole stuff on the TV and noticed that the cameramen of some other TV channel were covering this whole incident to show the MASALA to the viewers. What the
I heard a news today that while having a food quality check at his restaurant, six women fell seriously ill after consuming soup during a kitty party. All woman were from upper class families and they got affected immediately after consuming the soup and the restaurant staff, instead of helping them were found laughing on the affected. Fortunately, it was after four other women in the group, who had not taken the soup, called up the police that they were rushed to the nearby government hospital.
Well, the irony lies in the fact that there were already people in the restaurant
July 20th, 2008 at 6:44 am
Similar nasty experience with the Euro Helpline 39883333. I have called up 6 times (the calls where i noted the details).
I had replaced my Aquaguard Classic with a Aquaguard Total Gold Nova on 1st Jan 2008. Till date I have not recd any free service from Eureka despite having called them up multiple times.
I have spoken to Dhaval, Swapna, Shweta, Swapna (again) at 39883333 since July 12th. Each time there is a committment “The technician will visit you either today or tomorrow”. I also happened to speak with Ishaq at the Eureka Service Manager’s office. Also, with Padwal & Vijay Chauhan.
I think Eureka Forbes has lost its edge of Customer intimacy that they once had. I do not recommend “Eureka Services” if this is the kind of service one has to deal with.
We here are dealing with “water - the nectar of life”. I have put my family to risk due to the pathetic service levels.