Khulla Panga

Well … that’s true… a close friend of mine is planning to take one and both of us had a test drive today at the Audi showroom in Sector 53. Well I was told that it is the best and the biggest showroom in India at the moment. Had a look at almost all the models… A4 A6 Q7 and Audi TT.

Well, there’s no doubt Audi TT was the best among the all in looks as well as specs. but the price is also the best… nearly 55 Lakhs bucks.

Talking about the Audi A4, I drove it for 16 kms … and yes.. it’s damn good in driving comfort, accessories, internal monitoring and control systems. Definitely I can’t compare the same segment cars of Volkswagen, Mercedes and BMW etc etc as this was the first time I drove a 32 lakhs sedan. This car has 14 internal speakers with fantastic sound quality and a preinstalled screen which will tell you almost each and every activated function you are using while driving it. Auto and 7 manual gears and a reverse gear (8 gears in all), a superb display panel for the driver with almost all the things a driver would like to have. Sun and moon roof, automatic climate control, front and rear parking sensors.. blah blah blah…. And in the end… my friend booked one.

The delivery of his car is in October now and I’m waiting for it too . Will write a more detailed review as soon as I drive it again.. and hopefully to Goa.

Well, these guys are new in Gurgaon compare to the Orion Hyundai workshop but they have defiantly got a better name Orion. My experience was truly not good with these guys. I don’t know about the service section guys but the insurance claim and the body shop guys are really cunning … or maybe inexperienced. Here’s the whole story…

My dad and driver on the way to Mathura had an accident with the tractor trolly and the car (Hyundai accent) was hit on the left side damaging 2 doors, bo-nut and tail light. Thankfully nobody was injured. Just because of a better brand value, we went to Sufdarjung Hyundai workshop in Gurgaon Udyog Vihar for repair and insurance claim of the vehicle. The guys sitting in the body shop inspected that car and said that they would like to REPLACE every damaged part. I insisted on repairing of the parts but they said that the survey is to be done first and then it will be decided that whatever is to be replaced and repaired. I was called again in the evening to meet the surveyor and have a discussion with him on the same issue. It was then decided that all the damaged parts are repairable and does not need to be replaced. Thankfully, I was not carrying the company seal which was needed to fill the insurance claim papers.

The next day when I went to the workshop for the sealing and signing the papers, the workshop guys told me that the doors cannot be repaired and the need to be replaces. When I asked then about the talks with the surveyor… I was told that

“Who the hell is surveyor to tell us … that the part is to be repaired or replaced”….

My god!!! This was first time I had ever heard anything like that. I asked the gentleman… that when the surveyor has passed the repairing of that parts,,, how can you replace them and who will pay the depreciation for it. He has the same answer that

“We Don’t know… Who the hell is surveyor to tell us … that the part is to be repaired or replaced …. If you want the work to start, you will have to get the parts replaced”.

Well.. I had no option, but to take my vehicle back from the workshop since these guys think that they are superior than the insurance companies. These guys are more interested in their sale rather than benefiting the customers. At last when I asked this Body Shop guy to give me his visiting card… he refused and said… “there’s no use, I won’t give it coz I know you will make a complaint”. Boss, if you know that the customer is gonna make a complaint then you know that you are doing a mistake. And you should also know that there are more than 1000 ways that I can arrange your card.

Now I am getting my car REPAIRED at another authorized workshop of Hyundai without paring a single penny in depreciation. I personally recommend the owners of damaged or accidental cars to be cautious with Safdarjang Hyundai while making the estimates.